Welcome to Olli Ella!
The place for uniquely made Kids Toys and Homewares.
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To our beautiful community,
The safety and health of our community, including our loyal customers and dedicated partners around the world, is always of the utmost importance to us.
The Olli Ella global team is working remotely from our respective homes rather than from our three global locations: London, Los Angeles and Byron Bay.
During these uncertain times, we promise to do our best to support you and continue to brighten your day with our love of play. You can contact our customer service team anytime via our usual channels (phone, email and social media).
Stay up to date on what’s happening at Olli Ella via our Instagram page, or sign up to our newsletter.
We will make it through this together.
With love,
Chloe & Olivia and the entire Olli Ella team x
Olli Ella's warehouse and staff are in full operation, however as things are changing daily in each region please check UPS Updates for any delays or disruptions to your local area.
All orders are being fulfilled as usual, our warehouses and factories are up and running.
Our warehouse team is working in split shifts to ensure operations are experiencing minimal disruption. In the event of exposure, the secondary team would take on the operational duties. Any team member experiencing symptoms will not be attending site and can perform their duties remotely, where possible.
Safety and hygiene is always our utmost priority.
We are continuing to launch new products - we know, now more than ever, the importance of bringing joy (and a welcome distraction) into your home.
Our 30 day return policy still stands. If your return is at risk of falling outside that window, please contact support@olliella.com for more information.
Most of our factories are still open. Factories are taking this outbreak extremely seriously and employees are following government health and safety guidelines. The issue is constantly evolving, and we are monitoring any changes closely.
